• Our website address is https://Indrasweb.org This website is maintained by Indras Web who can be reached at: admin @ Indrasweb.org

    What personal data we collect and why we collect it

    Contact Form

    We keep contact form submissions for a year for customer service purposes, but we do not use the information submitted through them for marketing purposes.

    Cookies

    If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

    If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

    When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

    If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

    We also use cookies for marketing purposes to associate user activity with the third party website that referred the user to our site, or to associate user activity that Indras Web referred to a third party website, such as Google.

    Shopping and Purchasing Data

    While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

 

Our team members have access to this information to help fulfill orders, process refunds and support you.

Our contact information

You can reach us through emailing admin @ Indrasweb.org.

Social Media Interaction

Any information submitted through our social media software is uploaded to our servers and stored there. All data is viewable to the Administrator and Staff. Viewer rights based on user data is set by the user under their profile security controls. We do not share your personal information including email and address with online marketers. We do have the rights to share images and posts shared on the wall or in blogs with online media services through RSS feeds.

Content on Indrasweb.org/social is guarded internally unless outside legal requirements deem the information must be released. At that point, we will comply. Based on the sensitivity of the topic, it is not possible for us to determine what is legal in your state, or country where you reside. Sharing personal information or illegal activities is at your own risk.

If you would like to have your data removed at any time please contact admin @ Indrasweb.org and we will remove your account and all data associated with that profile. Backup data may contain your information for up to 60 days after removal due to the backup process.

We do not include any internal tracking software (such as Google tracking code, or Facebook Pixels) on Indrasweb.org/social outside of our own internal software required to run the service.

Though we have taken the time to encode and remove as many security threats as possible, and constantly update the software which runs our websites, there is the possibility that hackers or data breaches can expose your information.

Even though we try our best not to collect personal data on our users, some information is collected in order for you to be able to login to our website and post content. Some users and some of our critics have raised valid concerns as to what data we are collecting and what we are doing with that. To improve in transparency we wanted to discuss some of those questions here.

Q: What type of data is collected by the Indras Webs system?
A: Indras Web stores users data in our site. Our site is encrypted by SSL. SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers. In addition, Indras Web Scripts also stores info of the session. It includes the login history with info on the browser, device, IP address, action, and timestamp. This applies on top of all data that a user entered manually to Indras Web by its users into the site.

Q: How do you collect my data and where is it stored?
A: The data that you provide us is located in a database with the company that we host with. Only one individual has access to that data. That information stays on the server and is only accessed for technical issues that may occur if an error in the database occurs. There is also a backup of that data which is collected every 24 hours. Your data stays on that server until you decide that it should be removed. Our app and our website is GDRP compliant and allows our users to delete in full all data on their profile at any time. Collection of this form of data is typical for any website such as a forum or any other site that has personal posts, blogs, etc. Without the collection of this data, we would be unable to allow you to comment or post.

Q: Do you use my data to advertise to me or sell my information?
A: Indras Web does not advertise to its users through the network or outside of the network based on data collected in the network. The main site at Indrasweb.org does collect user data to remarket to those users to join Indras Web. We do not use that data to sell you additional products or services outside of Indras Web. We do not display ads from outside services or products to you while in Indras Web or on the mobile app. We do not allow for marketing outside of the Merchant area in Indras Web. We do not sell your personal information or give your information away. We also do not have any possible way to build a profile around each user to determine their interests desires or needs to market to the individual.

Q: Does Google or Facebook collect my data from your site?
A: We specifically restrict Facebook from collecting data from our users in Indras Web Network area. We do however promote our website to Facebook users which collects data due to how Facebook’s advertisement system works. This means that on www.Indrasweb.org Facebook’s pixel system is implemented, but once you use our network at www.Indrasweb.org/social your data is not collected. Google systems are used by our website due to fonts, and data that is sent to each user through their browser. Unfortunately, there is no way to get around this based on how our system operates and how typical websites operate.

We do not collect analytical data on our users once they login to our system. We also use Google Firebase systems to transmit information to our users through the mobile app and for our messaging system. If you are using Google Play to use our app your data is submitted through google systems as well as Apple if you use iTunes. For having an app on their networks there is no possible way to get around this.

What is GDPR?
A: GDPR stands for General Data Protection Regulation is EU’s new privacy law which came to effect recently on 25th May 2018 to replace the 1995 Data Protection Directive (Directive 95/46/EC).

It aims to give control back to any individual in the EU over their personal data and to simplify the regulatory environment for international businesses. 

Q: What are my rights to access my data?
A: Indras Web allows users to access, view, and edit their personal information upon login. You can access this section for viewing and updating by selecting on profile > Account Settings.

This personal information which a site collects varies from site to site. They can define custom fields to collect additional data. However, as a default requirement, Indras Web saves user information such as the Full name, Email, Password, Language, Timezone, and Currency.

Q: Do I have the right to erasure/right to be forgotten?
A: In Indras Web, any user can choose to cancel their account. It can be easily accessed by selecting Cancel Account in the Account Settings section.

A user can use the option to delete all their data by canceling an account. It includes personal information in the user’s profile, posts, comments, photos, music, video, tags… The user might need to fill out the form to provide some information before processing on to account deletion.

Q: Do I have the right to data portability?
A: Yes, you have the rights to export and receive all of their personal data in a machine-readable format.

Therefore, a user can now generate a customizable export of data with this new build 3 functionality. You can access this feature by selecting Download a Copy of your Data in the Account Settings section.

Users can choose which data they wish to export from the next page

A zip file will be downloaded which include all data entities you select to export before in JSON format.

 

Overall Goal

Our overall goal is to provide our users with the safe experience they can have while using our systems. With any use of electronic systems or data, there is a level of risk that each user takes when they log on to a system and post their private data. That data in one form or another is collected. Indras Web is as safe to use as any other internet forum that millions of people use daily to share and exchange information. This means each user should protect themselves by not providing information that they desire others to know about them. We do not require our users to provide us anything besides their email, username, and IP address when registering so that we can log who that user is. You can use a VPN, fake email address, fake name when registering and we would have no way of proving that you are in fact who you say you are. That is not our goal. Our goal is to make it so you have a safe place to discuss things that you are passionate about.

Though what we have provided as transparency is well beyond what other forums, as well as networks, have provided their users, we understand that we have room to improve on our transparency. We will continue to update this article as well as our privacy policy and terms of service to ensure that our users are well informed of the technical data that is collected or shared with others as they use the site. We are again not here to maliciously use our user’s data. We are also fully aware of the type of data that is being collected by large corporations on the internet, such as Facebooks Like icons, voice systems such as Amazon’s Alexa and Microsoft Cortana and so on. It is for that reason that we do not include those items inside our network so that we can protect our users as best as possible. If there is a security breach or error in our system that is noticed, we will fix it. If it is something that is essential to the operation of our system we will make sure our users are informed of the issue.

If you don’t feel that we have fully answered your questions or you would like to know more you can email us directly by clicking on our contact us page and ask specifically what type of data you are wanted to know about or system and we will respond. 

What automated decision making and/or profiling we do with user data

We do not engage in any profiling with user data beyond reaching out to past customers via email with information about new sales offers.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and Customer information like your name, email address, and billing and shipping information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Chat information is cleared out every 30 days to limit data being shared by other users, or retainment on our systems. Chat should not be depended on as a source of historical information due to the purging of data.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Contact us to make a request of this nature.

Where we send your data

Visitor comments may be checked through an automated spam detection service, Askimet.

Additional information

How we protect your data

This site uses encrypted SSL security. This site does not store credit card information at any time. We can’t be hacked for your credit card numbers, because we never have them. We maintain the latest versions of software, update our database regularly, and will never sell your data to third party companies.

What data breach procedures we have in place

If our security software suggests we have had a data breach, our initial protocol is:

Changing all passwords. Creating a fresh backup. Identifying the hack and removing any malevolent code and means of access. Contacting any supervisory authority required. Contacting impacted customers. Looking at preventative measures that will prevent the hack from happening again, and taking action.

More generally, We do not share personal information you have provided to us without your consent, unless:

doing so is appropriate to carry out your own request; we believe it’s needed to enforce our Terms of Service, or that is legally required; we believe it’s needed to detect, prevent or address fraud, security or technical issues; otherwise protect our property, legal rights, or that of others.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Comments and Reviews

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics, which collects the following sort of data: anonymous (ad serving domains, browser type, demographics, language settings, page views, time/date), and pseudonymous (IP address).

We also use Yoast SEO, which collects the following sort of data: anonymous (ad serving domains, browser type, demographics, language settings, page views, time/date), and pseudonymous (IP address).

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Who we share your data with

We don’t share your personal information with third parties. Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Website and service. We currently use Google Analytics (traffic analysis, SEO optimization), ConvertKit (mailing list management) and WooCommerce (ecommerce), as well as a payment processor, shipping software, and Facebook for marketing purposes. We listed below what data these third parties extract exactly. Feel free to check out their own Privacy Policies to find out more (linked below).

Google Analytics: anonymous (ad serving domains, browser type, demographics, language settings, page views, time/date), pseudonymous (IP address) ConvertKit: name and email of our subscription list, Country of Origin WooCommerce: name, email, the address of buyers, as well as products sold and when. Note that we do not collect credit card information on this site! We never see it; it is processed by a secure payment gateway, Mijireh. Our secure payment processors, Stripe and PayPal,  store the following:

  • Name
  • Email
  • Address
  • Phone
  • City/State/Zip
  • Unique payment identifier
  • Payment provider identifier

Our shipping software (ShippingEasy) shares data with shipping providers to calculate shipping rates or print shipping labels.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order Respond to your requests, including refunds and complaints Process payments and prevent fraud Set up your account for our store Comply with any legal obligations we have, such as calculating taxes Improve our store offerings Send you marketing messages, if you choose to receive them